Privacy Policy | CPR Home Improvements LLC

Last Updated: April 07, 2026 | Effective Date: April 07, 2026

Attorney Review Notice: This Privacy Policy was prepared as a good-faith disclosure document. CPR Home Improvements LLC recommends having a licensed New Jersey attorney review this policy periodically to ensure ongoing compliance with applicable laws.

1. Who We Are

CPR Home Improvements LLC ("CPR," "we," "us," or "our") is a licensed and insured home improvement contractor operating in the State of New Jersey. Our principal place of business is in New Jersey, and we serve homeowners across Middlesex, Monmouth, Union, Ocean, Somerset, Mercer, and Morris Counties.

This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website at cprhomenj.com or contact us for our services.

Contact: Frank Serrano, Owner | 646-284-4088 | frank@cprhomenj.com

2. Information We Collect

Information You Provide Directly

When you fill out our quote request form, contact us by phone, email, or WhatsApp, or communicate with us through our website, we may collect:

Your name and contact information (phone number, email address)
Your home address or project location
Information about your home improvement project
Any other information you voluntarily provide

Information Collected Automatically

When you visit our website, we automatically collect certain technical information through Google Analytics, including:

IP address and general geographic location
Browser type and device information
Pages visited and time spent on our site
Referring website or search terms

This information is collected using cookies and similar tracking technologies through Google Analytics (ID: G-CQBFDQDGCX). You can opt out of Google Analytics tracking at tools.google.com/dlpage/gaoptout.

3. How We Use Your Information

We use the information we collect to:

Respond to your quote requests and inquiries
Provide home improvement services you have requested
Schedule and coordinate project appointments
Send you project updates and follow-up communications
Improve our website and services based on usage data
Comply with legal obligations under New Jersey law

We do not sell, rent, or trade your personal information to third parties for their marketing purposes.

4. How We Share Your Information

We may share your information only in the following limited circumstances:

Service Providers: With trusted vendors who assist us in operating our business (e.g., Google Analytics, email providers), who are bound by confidentiality agreements
Legal Requirements: When required by law, court order, or governmental authority
Business Protection: To protect the rights, property, or safety of CPR Home Improvements LLC, our clients, or others
Business Transfers: In connection with a merger, acquisition, or sale of business assets

5. Data Retention

We retain your personal information for as long as necessary to provide our services and comply with our legal obligations. Project-related records are typically retained for a minimum of 7 years in accordance with New Jersey contractor record-keeping requirements. You may request deletion of your personal information at any time by contacting us directly.

6. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

Access: Request a copy of the information we hold about you
Correction: Request correction of inaccurate information
Deletion: Request deletion of your personal information, subject to legal retention requirements
Opt-Out: Opt out of marketing communications at any time

To exercise any of these rights, contact us at 646-284-4088 or frank@cprhomenj.com.

7. Security

We implement reasonable technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security but are committed to protecting your information to the best of our ability.

8. Children's Privacy

Our website and services are not directed to children under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately.

9. Third-Party Links

Our website may contain links to third-party websites (such as Facebook, Instagram, and WhatsApp). We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by updating the "Last Updated" date at the top of this page. Your continued use of our website after any changes constitutes your acceptance of the updated policy.

11. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

CPR Home Improvements LLC
Owner: Frank Serrano
Phone: 646-284-4088
Email: frank@cprhomenj.com
Website: cprhomenj.com
Service Area: New Jersey